Most orders are fulfilled within 1-4 business days. The shipping price is automatically calculated based on weight and destination. In some instances, such as during a sale or after press/influencer publications, an influx of orders may occur and we'll be set back a few days. Not to worry - we're a super small team and are doing our very bestest to get your orders out ASAP! As soon as your order is packed you'll receive a tracking number (USPS or UPS) so you can check in on it's status while en route to you.
Keep your tracking number handy and contact your local post office for further assistance. As soon as your order is picked up by USPS and input into their system it's completely out of our control, but please keep us posted on its status by emailing us at info@sin-min.com. WE DO NOT REFUND OR REPLACE ORDERS CONFIRMED DELIVERED BY THE DELIVERY SERVICE.
Absolutely! We have a satisfaction guarantee as long as the product has not been opened and remains unused. We do NOT offer free returns. Please email us at info@sin-min.com for a return address. As soon as your return is received and processed your order will be refunded.
